Wendy's Creative Collections & Coins wants you, our customer, to be satisfied with your purchase. We strive to provide quality products at the best possible prices.
If you are not completely satisfied with your purchase, return the merchandise* within 10 days for a full refund of the item’s price**. To assure your refund is processed promptly, please call (309) 685-5323 to request a return merchandise authorization number (RMA Number) prior to sending the merchandise back.
- *Items cancelled by the purchaser due to market changes do not qualify for full refunds. These items will incur a 20% cancellation fee.
- *All cancelled orders will incur 20% cancellation fee (with a minimum $10 cancellation fee).
- **Shipping charges are only refunded if the item shipped was not what you ordered.
- Market driven bullion prices are locked in at time of purchase.
- We reserve the right to adjust/cancel orders due to pricing errors.
- If there is an issue with a credit card payment and the customer cannot be reached within 5 days to rectify the problem, the order will be cancelled.